Shipping Terms and Conditions:

  1. Shipping Policy: We offer shipping services to customers within the United Kingdom only. All orders are processed and shipped within 1-3 business days of receipt of payment.

  2. Shipping Methods: We offer a variety of shipping methods including Standard Shipping, Expedited Shipping, and Priority Shipping. Delivery times and shipping rates may vary depending on the shipping method selected.

  3. Shipping Restrictions: We do not ship to P.O. Boxes or APO/FPO addresses.

  4. Delivery Time: Delivery times may vary based on the shipping method selected and the destination of the order. We process orders within 1-3 business days, and then shipping takes an additional 1-3 business days for UK addresses. Please note that delivery times are estimates and not guaranteed.

  5. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order using the tracking number provided.

  6. Lost or Damaged Packages: In the rare event that your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to investigate the issue and provide a solution.

  7. Returns: We do not accept returns on opened or used products. If you receive a damaged or defective product, please contact us within 14 days of receipt of the order to arrange for a replacement or refund.

  8. Contact Us: If you have any questions or concerns about our shipping policies, please contact us at info@vitalitygreens.co.uk .

  9. Subscriptions: customers who have subscribed to receiving their order on a monthly basis can cancel their subscription at any time after their second payment.